Loved by The Chapter Hotels - Lancaster Gate guests
Accommodating staff
Amazing location
Quiet area
Spacious rooms
Ironing setup
"Complimentary tea and coffee from the machine in the lounge with biscuits and fruit was great."
wmcj from United Kingdom
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"The location of the hotel was the best, just opposite Hyde Park, too close to Lancaster Gate tube."
bellag from Greece
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"There is complimentary water, coffee and cookies in your own room and they change and clean the room everyday."
Gia25 from Austria
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4-star boutique townhouse overlooking Hyde Park in London
Prime City Centre Location
The Chapter Hotels - Lancaster Gate is a Victorian townhouse set in a quiet cul-de-sac in Westminster. Lancaster Gate Tube Station is a 5-minute walk away, and Paddington Station is an 8-minute walk from the hotel. Guests reach the Heathrow Express at Paddington in about 10 minutes on foot, then Heathrow Airport in about 15 minutes by train.
Comfortable Accommodations
Rooms at the hotel are air-conditioned and include private bathrooms, tea and coffee makers, hairdryers, and free toiletries. The Superior Double Room offers a comfortable bed and a seating area with a work desk. Family accommodations such as the Executive Family Room provide two separate bedrooms with double beds.
Dining Options
The on-site restaurant serves a buffet breakfast with full English or Irish, vegan, and halal options from 7 AM to 10:30 AM on weekdays. Breakfast includes warm dishes, fresh pastries, cheese, fruits, and juice. A lounge area in the hotel offers a space for drinks and complimentary hot drinks are available at the reception 24 hours a day.
Family-Friendly Accommodations
The hotel offers family rooms that provide spacious layouts, such as the Executive Family Room with two separate bedrooms. Daily housekeeping is provided, and guests can request earlier check-in subject to availability. The quiet residential square location minimizes street noise, helping families rest after a day out.
Convenient Facilities
The 24-hour front desk offers concierge services, luggage storage, and express check-in/check-out. Safety features include smoke alarms, security alarms, and CCTV in common areas and outside the property. A lift provides access to all floors, and parking is available for an additional fee.
Highlights
Location: Victorian townhouse directly opposite Hyde Park
Transport: 5 min walk to Lancaster Gate Tube, 8 min to Paddington Station
Rooms: Air-conditioned Superior Double and Executive Family Rooms
Dining: On-site breakfast with vegan and halal options
Family: Two-bedroom Executive Family Room available
Service: 24-hour front desk with concierge and luggage storage
“The Chapter Hotels - Lancaster Gate presents a boutique experience steps from Hyde Park, though some may find elements showing their age. Its location proves ideal for those eager to explore central London. The hotel's greatest strength lies in its ability to offer a more intimate stay, appealing to tourists and families alike.”
Julian PineEditor, Uklondon
Choose your preferred room
The property features double rooms, family rooms, and suites, often including breakfast, free cancellation, and special offers
Standard Double Room
2 persons
12 m²
1 Double bed
Air conditioning
Heating
room details
Superior Twin Room
2 persons
14 m²
2 Single beds
Air conditioning
Heating
room details
Superior Triple Room
2 persons
20 m²
1 Double bed and 1 Sofa bed
Air conditioning
Heating
room details
Show all rooms
Calendar of room availability and rates
See current availability and pricing for your dates
Facilities
Amenities are designed to ensure comfort and memorable stays
Facilities: Very good
7.4/10Review score
General
No smoking on site
Wi-Fi
24-hour reception
VIP check-in/-out
Express check-in/-out
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Tours/Ticket assistance
Business
Business centre
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
The Chapter Hotels - Lancaster Gate Location
36 Lancaster Gate, London, W2 3NA,
Map view
City landmarks
Park
Hyde Park
1.63 km
Museum
V - Victoria and Albert Museum
2.26 km
Garden
Buckingham Palace
2.95 km
Event hall
Royal Albert Hall
1.49 km
Museum
Natural History Museum
2.08 km
Palace
Kensington Palace
890 m
Museum
Science Museum
1.94 km
Landmark
Madame Tussauds London
2.09 km
Monument
The Albert Memorial
1.29 km
Park
Kensington Gardens
770 m
Landmark
Marble Arch
1.64 km
Landmark
Harrods
2.37 km
Landmark
Marylebone
2.22 km
Landmark
London Eye
4.32 km
Museum
Apsley House
2.24 km
Landmark
Oxford Street
2.47 km
Nearby
LondonEngland
Bayswater
530 m
Restaurants
Taormina
330 m
19 Craven Terrace
La Fiamma
390 m
10 Craven Terrace
Tukdin
470 m
41 Craven Road
Europafood.xb
470 m
35 Craven Road
Laurents
470 m
39 Craven Rd
Park Grand Paddington Court Restaurant
520 m
27 Devonshire Terrace Paddington
Appennino Pizzeria and Rotisserie
520 m
8 Devonshire Terrace Devonshire Square
Olio Bar & Restaurant
230 m
1-7 Lancaster Gate
The Village Paddington
500 m
29-31 Craven Road
Flavors Of India
540 m
46 Gloucester Terrace Paddington
Explore London
Explore Lancaster Gate
Top Attractions
Activities
Dining
Entertainment
Peter Pan Statue
5 minutes' walk
Charming tribute to J.M. Barrie's character in Kensington Gardens, ideal for families and fans of the classic tale.
Hyde Park
20 minutes' walk
Vast green space known for serene lakes and iconic landmarks like the Serpentine. Great for picnics and outdoor activities.
Royal Albert Hall
18 minutes' walk
Historic concert hall hosting diverse performances, from classical music to pop concerts, offering a unique cultural experience.
Kensington Palace
11 minutes' walk
Royal residence featuring beautiful gardens and exhibitions showcasing regal history. Perfect for history buffs.
Bike Rentals in Hyde Park
20 minutes' walk
Biking through Hyde Park provides an exhilarating way to explore. Rentals available nearby; suitable for all fitness levels.
Yoga at The Serpentine
8 minutes' walk
Relaxing outdoor yoga classes offered at The Serpentine during spring and summer, connecting body and mind in nature.
Taormina
4 minutes' walk
Authentic Italian eatery with cozy ambiance, serving handmade pasta and delectable seafood specialties. Reservations recommended.
La Fiamma
5 minutes' walk
Charming spot specializing in wood-fired pizzas and Italian classics, featuring a welcoming atmosphere perfect for casual dining.
The Royal Albert Hall
18 minutes' walk
Iconic venue offering a diverse range of performances from concerts to exhibitions, with special family-friendly events throughout the year.
Bayswater Bars
7 minutes' walk
Vibrant nightlife area featuring various pubs and bars. Great for casual nights out, live music, and a lively social atmosphere.
Local transportation
City Centre
London 6 min · 3.8 km
Airports
London City (LCY) 29 min · 18.7 km
London Heathrow (LHR) 38 min · 24.9 km
Train
Paddington Station 8 min · 600 m
Underground
Lancaster Gate tube 5 min · 400 m
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Romanian, Polish, Russian, Hindi
Year renovated:
2012
Number of floors:
4
Number of rooms:
45
Former name
Arbor Hyde Park
Guest ratings and reviews
Guest feedback from past stays
Cleanliness
7.7/10
Comfort
7.8/10
Facilities
7.4/10
Free Wi-Fi
8.1/10
Location
8.9/10
Paid Wi-Fi
3.7/10
Staff
8.6/10
Value for money
7.8/10
Pros
Helpful staff
Comfortable bed
Great location
Cons
Tiny room
Dirty bedding
No hot water
Guest reviews
based on 89 reviews
4.5/5
based on 886 reviews
7.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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